Citizens Advice can help you get a better energy deal

Getting extra support from your energy supplier

Citizens Advice (logo)If you find it hard to deal with your energy supply, you might be able to sign up to the Priority Services Register (PSR). This gets you extra support from your energy supplier.

You’ll need to contact your energy network and fill in a signup form. Your energy network is the company that manages the electricity meters in your area, not the company you get bills from.

You can register for priority services if your energy network considers you ‘vulnerable’. This can apply to lots of different situations – for example if you:

  • are disabled or seriously ill
  • are recovering from an injury
  • have mental health problems
  • don’t speak or read English well
  • have children under 5 or are pregnant
  • have reached your State Pension age

The Citizens Advice page has more information and a form to help you understand what extra support is available.

Visit Citizens Advice energy help form

Hackney Foodbank

We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Visit Hackney Foodbank

What we did – 29 November 2017

The 50+ drop-in has expanded into the ICT Room at Whitmore Community Centre. The desktop computers are new — installed yesterday — and an Internet service upgrade will follow soon. So the project is using two spaces at WCC. Both were full today.

Special thanks to volunteers Alice from Department for Business, Energy & Industrial Strategy, Jacqueline from Financial Conduct Authority and James from Mace Group, all via Benefacto – and our regular volunteers Derek, Michael and Tom.

Volunteer Day

Well, I experienced my first volunteering day at the Hackney 50+ Drop-in clinic … what a fab day!

Fully enjoyed the interactions with all the members.  I particularly enjoyed my time with Carol as I guided her on her journey of discovery to accessing emails and sending a surprise one to her daughter.  To viewing wonderful websites for historic venues Wilton Music Hall, Geoffry Museum.

A truly rewarding day.

Big Love Jacqui

My Day at the IT Drop in Centre

Today i visited the IT drop in centre to help users with some IT skills to use a laptop and find their way around the internet.

I could tell this was very valuable to the users and it was nice to be able to help people.

In this day and age most things are on the internet with online shopping etc, so its good to see everyone having a go.

What we did – 22 November 2017

We thought the session would be quieter than usual because a clashing event had drawn away some of our regulars. But we were almost overwhelmed by the number of people who did turn up. We can’t claim it was the highest attendance yet because we lost count after 30. Next week we will expand into the community centre’s newly refurbished IT Room — with new desktops for 8 people and space for up to 4 other users and volunteers.

Special thanks to volunteers Ajay & Bradley (from Carey Group) and Olly from Mace Group, via Benefacto – and our regular volunteers Derek and Michael.

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My Time As A Helper

I volunteered at the Hackney 50+ IT Drop-In today. It was good to see how popular it is, with the room full of people using computers and socialising. I helped a lady named Catherine to write posts on the blog and to check and answer her emails. She was very grateful for my assistance and I was delighted to have helped her today.

Rick and Sallie have clearly done a great job of putting it all together and I would recommend it as a very rewarding and welcoming place for both attendees and volunteers who would like to help out.

Olly Cole