What we did – 17 January 2018

Completely full in the large Meeting Room. The ICT Room was given over to a research team from Citizens Advice — eight people earned a £25 shopping voucher after helping the team with the usability of a new web form design.

Special thanks to our regular volunteers Charlie, Derek, Liz, Michael and Tom.

Citizens Advice researchers discussing web form usability with a dropin user (centre)