The DWP have published a flyer for people who have difficulty accessing their services. Here’s an extract …
DWP Partnerships Team aims to develop efficient and effective public services which support the most vulnerable in our communities.
DWP Visiting provides face-to-face contact, through home visits or appointments at suitable premises, for customers who are vulnerable and unable to access the Department’s services through any other channel, such as telephony, post or online.
We are also here to help vulnerable people who are unable to access our services independently. Our officers will quickly check your entitlements and complete all the necessary paperwork and forms.
And here’s a link to the document, which you can download and read yourself …