I have been informed by British Gas customer services that they will no longer will send someone round to read the gas meters. Even Vulnerable customers on their “Priority Register”
If the customer wants an accurate bill they must:-
- Read the meter every quarter and then ring British Gas to tell them what the meter reading is.
2. Get a Smart meter fitted, which will give British Gas lovely statistics about your daily Gas use, so they can target their advertising using your personal data.
They introduced this change in August 2018, just after increasing their prices for the 2nd time this year, without telling anyone!
This means you now work for British Gas, until you get a smart meter!
PS They also deny EVER having read ALL the gas meters in the UK on quarterly basis!