Results of the Hackney Icare Website users Survey

6 People in the Dropin Centre visited the site http://www.hackneyicare.org.uk  which is provided by the London Borough of Hackney for Carers.

The results were sent to Hackney Hackney Adult Social Care who run the site, but we have not had anything but an automated reply yet.

Answers for questions 1-6 on 6th December 2017 at Drop-in Centre for 50+’s
1. Did you try out the site?
5 out of 6 people tried the site.
Only one comment:
“It was very infrmative requarding current events. Please send me your feedback.”
“Yes, simple to use.”
2. Did you find it easy to use?
“Of course I find it was very easy to use, and I’ll continue to use it mre frequently.”
“Only with a little help from experts Rick and Michael.”
“Yes,Quite.”
“Yes”
3. What was useful to know from the site?
“Medical Centrs Abney Park Trust,Access to various Projects etc.”
“Things to do, places to go in Hackney that I need to know.”
“The things to do section is useful in its relevancy.”
“You can adjust the text size and other accessability factors on the site.”
4. What was missing?
“Really not much as a carer. I’m interested seeing Residential Care Home and much more.”
Address of places, but there was a phone number to get contact.”
“I drew a blank on askinging about digital photography or photoshops courses.”
“Any News articles, there are only two listed, the last on is 18th January 2017!”
5. Was it up to date?
“Yes, it was very much up to date reguardng Current events.”
“Some of them.”
“Seemed so – Hard to Say. 4 Corners Website – Gallery and Events wasn’t”
“Policies and procedures are out of date, last annual report is from 2015-16.”
“Under things to do, FAQ it quotes “Median Road Care Home Sam and Annie Cohen Day Care Centre”, these have not existed since 2013!”
6. Would you use it again?
“Yes I would continue to use it again due to the interesting information given the general public.”
“Sure”
”probably not the cost of the website could be better spent elsewhere.”
“I try to recommend it as the place to go for carers, but it needs to be more up to date.”